FTP users

Even though Sock references these users as FTP users, regular FTP is disabled by default.
All FTP accounts in Sock are created as an SFTP account.

In Sock there are two types of SFTP users: Account users and ProFTPD users.
Both are accessible via the SSH protocol, but serve different purposes.

Account users

For each account there will be a Linux user who can access all of its files and applications.
These connections are made directly via the SSH daemon using port 22.

ProFTPD users

Additional users can be created to restrict access to a specific directory within an account.
These connections are authenticated via ProFTPD using port 2222.

FTP accounts

The (S)FTP option needs to be enabled by our support team before it is active in the Sock control panel.
Please contact our support staff if you wish to use this feature.